Quality management certification
After last Tuesday’s general certifications blog and past Thursday’s first specific look, today we’re continuing the supplier certification series. The next important certification you want your packaging supplier to possess is a quality management certification. Last Tuesday we also discussed why certifications are so important: they are the driving force behind a company’s constant watchful eye on it’s internal processes.
Scoring well on an external audit is not like a test you can quickly cram for. The reason for this is simple: an external auditor is completely objective and goes through every layer of your company over several days. In order to be properly prepared for this ‘exam’, many companies use a dedicated internal quality manager who guards the quality systems or processes. To properly do this, these systems need to be documented first.
For this reason companies with a quality management certification often have a large ‘quality-handbook’ as well. With a finished handbook the company can make sure it sticks to the systems and processes laid out inside. To help our quality manager we also use internal auditors at LPF. After that, once a year is the moment that practice meets reality: When the external auditor visits for his audit.
The ISO 9001:2015 certification is one such example of a quality management certification. There are many other quality management certifications out there, but ISO is definitely one of the most well known. If a company wants to apply for this certification they need to
“A) demonstrate their ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements
and B) aim to enhance customer satisfaction though the effective application of the system. Including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.”
In layman’s terms: having the possession of strong and trustworthy systems that can guarantee consistent results. These results need to meet the market’s demands but also meet the law and regulations of a company’s country and state. What sets ISO apart from it’s competitors is scale. It’s a certification that was created back in 1947 and is currently recognized in more than 160 countries. This is why LPF is proud to be a ISO 9001:2015 certified company.
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